Epic Voice Setup Print

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Set up and manage your Epicrange SIP voice service.

Setting Up Epic Voice

  1. Keep your SIP username and password confidential.
  2. Install the supported Epic Phone application or configure your compatible SIP device.
  3. Enter the SIP account details supplied by Epicrange.
  4. Confirm that the device has a stable internet connection.
  5. Place an outgoing test call and test incoming calls to your assigned number.

Troubleshooting

If calls connect but there is no audio, check the local network, router/firewall configuration and whether the problem occurs on more than one network.

Important

Epic Voice is a SIP account service. PBX extensions are separate features available when using an Epicrange PBX solution.


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